Mumbai Consulting Group (“MCG”) is committed to providing high-quality services and ensuring client satisfaction. We understand that, in certain circumstances, a refund may be necessary. This Refund Policy outlines the conditions and procedures for obtaining a refund for our services:

1. Service Cancellation:

• In case you decide to cancel your service before it has commenced, you are entitled to a full refund of the fees paid. Please notify us as soon as possible to initiate the cancellation process.

2. Incomplete Services:

• If MCG is unable to fulfill the agreed-upon services for any reason, a pro-rata refund will be provided for the portion of services not delivered.

3. Quality Issues:

• If you are dissatisfied with the quality of our services, please contact us within [number of days] days from the completion of the service. We will assess your concerns and may offer a partial refund or alternative solutions as appropriate.

4. Non-Delivery of Services:

• If MCG fails to provide the services you have paid for and no resolution is possible, a full refund will be issued.

5. Refund Requests:

• All refund requests must be made in writing and sent to [refund email/department] within [number of days] days of the service completion or cancellation.

6. Processing Time:

• We will process refund requests within [number of days] days of receiving the request.

7. Payment Method:

• Refunds will be processed using the same payment method used for the original transaction unless otherwise agreed upon.

8. Exceptions:

• Certain services may be non-refundable, and such exceptions will be clearly communicated before the commencement of the service.

9. Contact Information:

• For refund requests or inquiries, please contact us at namaste@mumbaiconsultinggroup.com

Mumbai Consulting Group is committed to fair and transparent refund practices to ensure client satisfaction. This Refund Policy is subject to change, and any revisions will be posted on our website. Your continued use of our services constitutes your acceptance of this policy.